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The email is optional when you issue. A credential without an email is not sent to anyone. You give the recipient a claim link, and they add the credential to their Hyperstack wallet.

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Issue the credentials

1

Start issuing as usual

Go to Credentials → Create credentials and choose the credential group. See Issue credentials.
2

Leave the email empty

Type the name and leave the Email cell empty. In a spreadsheet, leave the email column empty for these recipients.
The Upload a spreadsheet tab
3

Review, create and publish the credentials

The review step shows how many recipients have no email and won’t get one.
1

Select the credentials and click Export

Go to Credentials, tick the credentials, then click Export.
2

Choose Spreadsheet and click Start export

The Export dialog with the Spreadsheet option
3

Open the CSV file

Each credential without an email has its claim link in the claim_url column. Send each link to its recipient, for example in your learning platform or by message.
A claim link lets anyone who has it claim the credential. Send each link only to its recipient.

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How a recipient claims the credential

1

The recipient opens the claim link

The credential page shows an Unclaimed Credential card.
A credential page with the Unclaimed Credential card and the Claim credential button
2

They click Claim credential

They sign in to their Hyperstack wallet, or create a free account, and the credential is added to it.
Last modified on October 20, 2026