Frequently asked questions, answered

Hyperstack is a blockchain-based digital credentialing platform that enables and automates the delivery of digital certificates, badges, transcripts, diplomas and other credentials. Founded in 2018, Hyperstack aims to let its clients create, manage, issue and share online certificates as easily and quickly as possible.

Hyperstack lets you create and manage digital credentials, automating the generation process and validating their authenticity with blockchain technology. On selected plans, Hyperstack also records credentials on Hedera Hashgraph so they can be verified.

Hedera Hashgraph is an advanced blockchain infrastructure for enterprises that provides the trustless authenticity Hyperstack needs.

A smart digital certificate, unlike a PDF certificate, is interactive, shareable, verifiable and legitimate, and gives credibility to both the recipient and the issuing authority.

PDF certificates hold little to no value: they are easy to fake or tamper with, and they cannot be validated. Smart digital certificates issued by Hyperstack can be verified, and issued in bulk.

Yes! We offer an annual payment option, and if you choose to pay annually, you save 15% compared to the monthly plan.

No hidden fees: what you see is what you pay. Your subscription covers all platform features, credential issuance and lifetime hosting of issued credentials.

Hyperstack operates on a flexible subscription model. You can choose monthly or annual billing, and there is no long-term lock-in. Cancel any time.

All previously issued credentials will remain active and verifiable. However, you won’t be able to issue new credentials or manage existing ones without an active subscription.

Yes, all pricing is displayed in USD. However, if you prefer to pay in your local currency, contact our support team and we’ll help with alternative payment options.

Yes! We offer a 14-day money-back guarantee. If Hyperstack doesn’t meet your expectations, you can request a full refund within 14 days, no questions asked.

Yes, we provide special discounts for non-profit organisations and educational institutions. Get in touch with our team to learn more about eligibility and available offers.

You can issue unlimited credentials to the same recipient without any extra charge. Whether it’s certificates, badges or verifications, all are covered under your plan’s recipient allowance.

Yes! You can issue unlimited certificates and badges to each recipient without restrictions. Hyperstack lets you give multiple credentials to the same person at no extra cost. However, excessive usage beyond standard limits may require an Enterprise plan.

No, you only pay for new, unique recipients during your active subscription period. Past recipients and their credentials remain accessible at no additional cost.

No, recipient allowances reset at the beginning of each billing cycle and do not roll over. This keeps pricing fair and predictable for all users.

No, Hyperstack does not charge recipients to receive or access their credentials. Credential issuance is fully controlled by the issuer.

No, once a credential is issued, it remains active and verifiable for life at no extra cost.

Absolutely! You can upgrade your plan at any time to accommodate more recipients. We offer seamless scaling to match your growing credentialing needs.

A unique recipient is any individual to whom you issue a credential. If you issue multiple credentials to the same person, they still count as one recipient within your plan.