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Issuing has two parts:
  1. Create the credentials. They wait under review. Nothing is emailed and no credits are used yet.
  2. Publish them. Each recipient gets their email and their credential goes live.
Before you start, you need a design and a credential group.
You need the Credential issuer or Administrator role to issue credentials.

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Create the credentials

1

Click Create credentials

Go to Credentials and click Create credentials, or click Create / Issue New credentials on the dashboard.
2

Choose a credential group

Click the group to issue from. Search by title or group code if you have many groups.
Step 1: choose a credential group
3

Add your recipients

Each recipient needs a name. The email is optional (see Issue without an email). If your group’s design uses custom attributes, each one gets its own column.
Type each recipient’s name and email. Click Add recipient for another row.
Recipients typed in by hand
You can paste rows copied from a spreadsheet into any cell.
Click Review to continue.
4

Review and create

Check the details. You can still change:
  • Issue date: the date printed on the credentials.
  • Expiry: the group’s default, a date, or Never.
  • Skip people who already have a credential in this group. A group with One per email always skips them.
  • Publishing: Keep under review to publish them yourself later, or Schedule a time to publish them automatically.
Step 3: Review and create
The summary on the right shows your credits and how many recipients get an email. Click Create credentials.
The credentials are created under review.
Credentials created, with Review and publish, Schedule publish and Issue more

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Review the credentials

Click Review and publish, or go to Credentials → Under Review.
The Under Review tab
Click a credential to see it as the recipient will. If something is wrong, click Edit details to fix the name, email or attributes, or change the design.
A credential under review, with Not published yet

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Publish

Select the credentials, then click Publish Now. To publish one credential, open it and click Actions → Publish now.
Selected credentials with Publish Now, Schedule, Update and Delete
Each recipient gets their email with a link to their credential, unless the group’s email notification is off.
Credits: publishing uses one credit for each new recipient. A recipient (by email) who is already covered uses none. You can see your credits on the review step and on the Billing page.

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Schedule a publish

You can publish credentials later at a time you pick, for example on the last day of a course.
  • On the review step, choose Schedule a time and pick the date and time.
  • Or select credentials under review and click Schedule.
The Schedule publishing dialog with date and time
The time uses your time zone and must be at least 10 minutes from now. Credits are used when the credentials publish. If there are not enough credits then, nothing is published and you get an email. Your schedules are on the Scheduled tab. Use the menu on a row to change the time or cancel it.
The Scheduled tab

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Next step

Manage credentials

Find, edit, export, resend, suspend and revoke your credentials.
Last modified on October 20, 2026