What is the difference between a credential group and a design?
What is the difference between a credential group and a design?
A design is the look of a certificate or badge. A credential group is one course, event or achievement: its title, description, skills, settings, and the design it uses. You issue credentials from a group. See Create a credential group.
When are credits used?
When are credits used?
When a credential is published. Each new recipient uses one credit. A recipient (by email) who is already covered uses none. Creating credentials under review uses no credits. See Billing and credits.
I issued credentials, but recipients got no email. Why?
I issued credentials, but recipients got no email. Why?
New credentials wait under review until you publish them. Go to Credentials → Under Review and publish them. Also check that the group’s Email notification is on. See Issue credentials.
Can I fix a mistake on a credential after I publish it?
Can I fix a mistake on a credential after I publish it?
Yes. Open the credential and click Edit details to change the name, email, group, dates or attributes. To fix the layout, change the group’s design. See Manage credentials.
Can I issue a credential without the recipient's email?
Can I issue a credential without the recipient's email?
Yes. Leave the email empty and give the recipient the claim link. See Issue without an email.
Can I publish credentials at a later time?
Can I publish credentials at a later time?
Yes. Choose Schedule a time when you issue, or select credentials under review and click Schedule. See Schedule a publish.
How do people check that a credential is genuine?
How do people check that a credential is genuine?
Every credential page has a Verify credential button, and your organization has a verification page where anyone can paste a credential’s link or ID.
Can I use the Studio in my language?
Can I use the Studio in my language?
Yes. Click your name at the bottom of the sidebar, then Language. The Studio is available in 14 languages.
Where do I find my API key and group key?
Where do I find my API key and group key?
Create API keys in Settings → Developers. The group key is in the Identifier column on the Credential Groups page. See the API guide.

