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Go to Settings. The Account part of the settings menu has your personal settings. They apply in every organization you belong to.
Personal settings with the Profile section

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Profile

Change your full name and username. Your name appears on the credentials you receive and in your wallet. You sign in with your email, which you can’t change here.

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Ways to sign in

  • Email and password.
  • Sign in with Google.
  • Passkey: sign in with your face, fingerprint or device PIN.
  • Sign in with SSO: sign in with your company’s work account, such as Okta or Microsoft Entra ID, when your organization has set up single sign-on.
If your organization enforces SSO, you must sign in with SSO to open it. Your password, Google and passkeys still open your wallet and your other organizations.

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Passkeys

A passkey only works on Hyperstack, so it can’t be phished. Under Passkeys, add one for each device you use. You need a current version of Chrome, Safari, Edge or Firefox.

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Two-factor authentication

Two-factor authentication protects your account if someone learns your password.
1

Under Two-factor authentication, click Set up

You need an authenticator app on your phone, such as Google Authenticator, Microsoft Authenticator or Authy.
2

Scan the QR code with the app

Can’t scan it? Enter the setup key in the app.
3

Enter the 6-digit code from the app and click Verify and turn on

We then ask for a code from your app each time you sign in with your email and password. Keep the app: if you lose it, contact support to get back in.
Are you the owner of an organization that uses single sign-on? Turn on two-factor authentication or add a passkey. It is your emergency access if SSO stops working.

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Password

Enter your current password and the new one, then click Update password. The password needs at least 8 characters, with an uppercase letter, a lowercase letter, a number and a special character. Changing it signs you out everywhere else.
Last modified on November 6, 2026