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A transcript is a letter that comes with each credential in a group, for example a table of modules, hours and results. Recipients open it from their credential page and can save it as a PDF.
Transcripts are an add-on. Contact us to add it to your plan. You need the Credential issuer or Administrator role to edit a group’s transcript.

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Add a transcript to a group

1

Open the credential group

Go to Credential Groups and click the group.
2

Under Extra details, click Add transcript

Extra details of a group with Transcript attached
3

Write the transcript

Use the toolbar for headings, text styles, lists, links and tables. Copy an attribute from the right, such as [recipient_name] or [custom_grade], and paste it into the text. Each attribute is replaced with the credential’s value.
The transcript editor with a table of modules, hours and results
4

Click Save transcript, then Update group

To change or remove the transcript later, click Edit or Remove next to Transcript attached.
Don’t put anything sensitive in a transcript.

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What recipients see

The credential page shows a Transcript Letter card. The recipient clicks View transcript and signs in with the email the credential was sent to. Only the recipient and your team can open it.
A transcript letter as the recipient sees it
Use custom attributes for values that change for each recipient, such as a grade or the course hours.
Last modified on October 20, 2026